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Refining Cleanser

4.78 out of 5 based on 36 customer ratings
(36 customer reviews)


or 4 fortnightly payments from $11.25 with Afterpay More info

Formulated by Naturopath Bridget Carmady, with certified organic rose otto at its core, to enhance beauty + health without compromise:

  • Camellia oil, used by Japanese Geisha for centuries, effortlessly removes make-up and impurities, without stripping skin of its natural oils
  • Bearberry extract brightens and lightens complexion
  • Daily use helps balance skin sebum levels, reducing areas of dry and oily skin
  • May help alleviate eczema, dermatitis, rosacea, dry skin + acne
  • No parabens, sodium lauryl sulphate, petrochemicals, PEGs, artificial fragrances, nanoparticles or unnecessary ingredients
  • GOLD Best Damaged Skin Cleanser, Organic Beauty Awards 2021
  • EDITOR’S CHOICE, Beauty Shortlist Awards 2021
  • BRONZE AWARD, Best Cream Cleanser, Organic Beauty Awards 2020
  • FINALIST Best Cleanser, Beauty Shortlist Awards 2018
  • See ‘Description’ below for more detail

“This cleanser is truly luxurious! Organic patchouli, geranium and rose oils cleanse the skin of any dirt or impurities leaving the skin feeling super clean but not stripped! These gorgeous and pure oils ensure the skin is left moisturised and nourished and work alongside bearberry extract, a real goodie for brightening the skin! Aloe Vera leaf juice is also hidden in there too to soothe any skin upsets! A real gem of a product we think!” Emmily, Sydney

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This is the ultimate cleanser for restoring your skin to its best. Pure organic oils of geranium, patchouli and rose provide balancing, toning and anti-ageing benefits, whilst bearberry extract lightens and brightens the complexion. With its silky touch, this revolutionary cleanser will not only remove impurities, but soothe, nourish, and leave your skin feeling completely refined and restored. You will never want to use another cleanser again!

Use with Luxurious Organic Face Cloth for the ultimate refined experience.

Directions: Spread over dry skin and massage in gently. Using a warm moistened cloth, gently wipe over the face to remove dirt, make up and dead skin cells. Use morning and night.

Patch testing recommended before first use. Store sub 30°C


aloe barbadensis (aloe vera) leaf juice*, camellia oleifera (camellia) seed oil*, helianthus annuus (sunflower) oil*, glyerine*, cetearyl alcohol, arctostaphylos uva ursi (bearberry) leaf extract*, olea europaea (olive) fruit oil*, cetearyl glucoside, cetearyl olivate, sorbitan olivate, citrus sinensis (sweet orange) oil*, citrus aurantifolia (lime) oil*, pelargonium graveolens (geranium) oil*, pogostemon cablin (patchouli) oil*, canaga odorata (ylang ylang) flower oil*, rosa damascena.miller (rose otto) oil*, glyceryl caprylate, sodium levulinate, sodium anisate, phytic acid, bentonite, xanthan gum, acacia gum *certified organic ingredient (87.06% certified organic ingredients, 100% natural ingredients)

36 reviews for Refining Cleanser

  1. R
    5 out of 5

    Repurchased multiple times. Love this and prefer this over a two-step oil cleanser. Hydrating, removes well and smells great.

  2. K
    5 out of 5

    In every day I try to find and appreciate some beauty and if nothing else it will always be found at the end of the day using this beautiful cleanser. Smells good, feels good, cleans well, leaves my skin soft and hydrated.

  3. V
    5 out of 5

    I absolutely love, love, love the Clemence Organics Refining Cleanser. It feels so luxurious, smells divine and cleanses my face so effortlessly, leaving it feeling so hydrated and clean. I highly recommend it!

  4. J
    5 out of 5

    Lovely cleanser. Not drying at all and has a pleasant smell.

  5. J
    4 out of 5

    Truly the best cleanser I have ever used. Smells divine, doesn’t dry my skin and leaves it feeling clean, soft and silky smooth

  6. C
    4 out of 5

    I am sixty years old and never bothered with a cleanser until now – I thought they just stripped your face of natural oils. I absolutlely love this cleanser – my skin is just so happy now and never dry or irritated. I also use the bamboo face washer and together they are the perefect recipe for clean happy skin!

  7. a
    3 out of 5

    I’ve tried so many products for adult acne which just irritated my skin further. With this cleanser, my face always looks soothed afterwards and not stripped of moisture.

  8. C
    5 out of 5

    I’ve been searching for the perfect cleanser for years. I always find other cleansers harsh on my sensitive skin. The refining cleanser is so amazing it doesn’t feel like it’s stripped away the moisture from my skin like other cleaners do. I love the routine of using my refining cleanser and my skin has never looked so good!

  9. c
    5 out of 5

    Used daily and love it. Also love the smell.

  10. S
    4 out of 5

    This is a beautiful cleanser and smells even better. It is gentle on the skin, cleanses well and is a definitely a favourite product of mine. I do find that I sometimes have to double cleanse if I have been wearing more make up than normal, but you seriously don’t need to use much cleanser at all and it lasts a long time. Oh, have I mentioned how wonderful it smells? 😉

  11. X
    5 out of 5

    Thank you so much for my last purchase I used it straight away last night as soon as we arrived from the trip..I placed another order today and really hope it arrives as quick as the last one.. I cannot thank you enough for your products I’ve never felt my face this rejuvenated!! I have a very sensitive skin and never found the right products for me its either give me pimples as soon as I use a product or just does nothing.. I surf a lot too and your products make my skin soooo much hydrated.. I tried the exfoliant last night and I love love looove it I thought probably I wouldn’t need it but I don’t wanna miss out and taking advantage that we are home now.. I have seborrheic dermatitis/eczema around my nose and eyes, around ears and more between my forehead and scalp and nothing worked for me and my doctor always recommended me some steroidal creams which strips off my hair but I just extended your products a bit and I don’t need any steroids anymore its working wonders I know its only a day with creams and serums and I never had products that works instantly also the refining cleanser I’ve been using already for almost a week and even just that by itself works already for my eczema. Thank you so much.

  12. G
    5 out of 5

    This cleanser without a doubt is the ultimate most luxurious and absolute best skin cleanser I have ever used. I – for many years now – have only ever purchased organic products and this is my go-to cleanser. I have even started gifting it to friends hoping they too will notice a huge difference. Love love love!!

  13. m
    5 out of 5

    I’ve used different branded cleansers and finally bought my first Clemence cleanser and I’m loving it! The Clemence ingredients are pure compare to other brands containing aqua/water as the main ingredients. What I love about this cleanser, aside from one pump goes a long way, is that it’s gentle to use in the morning without stripping my skin’s natural oil and it smells divine…kinda wakes me up in the morning! PS Bridget, please don’t change the formulation because it’s the best cleanser!

  14. F
    5 out of 5

    I can see and feel the difference in my skin’s hydration. Removes makeup easily and love final face cloth with warm water. Perfect preparation for a spritz of refreshment.

  15. M
    4 out of 5

    Such a gentle cleanser. Easy to use and you don’t need much.

  16. G
    5 out of 5

    Love how this cleanser leaves my skin feeling clean and fresh especially with the face washer.

  17. L
    5 out of 5

    I love this cleanser, it’s silky and smells beautiful. I do find it doesn’t take off mascara too well but otherwise it’s perfect.

  18. K
    4 out of 5

    This is a fabulous cleanser. It feels so soft on my skin, smells lovely and gets all my makeup off easily. Would highly recommend it. Love all the Clemence products I’ve used.

  19. a
    4 out of 5

    Andrea – November 17, 2019

    I love so much this cleanser! It offers all what I always expected from a perfect cleanser. The texture is so smooth and smells so good. My skin loves this cleanser and remains so soft and well hydrated. I never will try another again – I’ve found MY BEST CLEANSER!

  20. R
    5 out of 5

    Gorgeous cleanser that leaves my skin feeling nourished not dry and tight. Smells lovely too!

  21. N
    5 out of 5

    I don’t usually do feedback, but I just had to on this occasion.
    My skin was always so good, until I was 17, I was pushed into a dirty pool and my face just had this constant dryness and redness. I am now 29, and my friend was constantly making me try new products, but every single time, it would burn my face. All I could use was QV, but it still left red marks, but just didn’t burn as much as the others.
    I actually gave up to be honest, but my friend randomly sprayed the Biome Spritz on my face and it was weird because instantly, I would usually feel tingling feeling, but I didn’t this time.
    I had a shower shortly after, and I saw the Refining Cleanser there, so I used it and could not believe it. I FELT NOTHING!!! I have NEVER EVER in the TWELVE YEARS I have had this, EVER felt NOTHING!!!
    I immediately purchased it online, and it does not disappoint. Not only am I not in constant pain, I don’t have to deal with the dryness and the redness. It has all gone away. I have only been using this for a few days and I saw results literally first day I used it.
    Thank you so much. You have absolutely no idea how much I am grateful for your products. I have told my entire family and all my friends about it and they will be purchasing.
    I just want to let you know how much it has changed my life in just a matter of days.
    Thank you, thank you, thank you, from the bottom of my heart.

  22. B
    5 out of 5

    This Cleanser is AMAZING as removing makeup! I use it daily (morning and night) and love the way my makeup just glides right off, my skin doesn’t feel dry and stripped like it was with other cleansers. Works great on my acne prone skin – have never had a reaction. I know now I couldn’t live without! x

  23. A
    5 out of 5

    Just wanted to say thank you for the products!! My face has improved and I only started using the cleanser and serum on Monday!
    My skin feels hydrated, soft and inflammation has gone down significantly. It’s so nice to have found a product that isn’t doing more damage to my skin than good.
    I love walking out the front door, not worrying about having to quickly throw on makeup! Thank you!!!

  24. H
    5 out of 5

    The cleanser is hands down the best cleanser I’ve ever used. It’s a beautiful texture, feels divine on the skin and, most importantly, my skin never feels tight, like it’s been stripped, just clean and fresh. Highly recommend.

  25. L
    5 out of 5

    Loving that cleanser! It smells heavenly!

  26. E
    5 out of 5

    I’m an absolute lover of your products, my fave being the cleanser. It’s just divine!

  27. N
    5 out of 5

    I normally hate cream cleansers because I always think that my face isn’t clean afterwards but this! I am in love!

  28. B
    5 out of 5

    I’m in love! I have acne prone skin and occasional redness/dry, and your cleanser has felt SO soothing!

  29. A
    5 out of 5

    The cleanser smells divine, is effective and lasts FOREVER!

  30. L
    5 out of 5

    OMG. Life changing. Where can I get some more!

  31. K
    5 out of 5

    Was lucky enough to receive a sample from Bridget and I absolutely love the product. For someone with very sensitive skin it’s exactly what I’ve been looking for. And it smells great!

  32. E
    5 out of 5

    This cleanser is truly luxurious! Organic patchouli, geranium and rose oils cleanse the skin of any dirt or impurities leaving the skin feeling super clean but not stripped! These gorgeous and pure oils ensure the skin is left moisturised and nourished and work alongside bearberry extract, a real goodie for brightening the skin! Aloe Vera leaf juice is also hidden in there too to soothe any skin upsets! A real gem of a product we think!

  33. C
    5 out of 5

    Everything about this product is beautiful! The smells to the nourishing clean feeling after. Absolutely no break outs either when initially transitioned to this product. Highly recommended.

  34. K
    5 out of 5

    As a gal with super dry skin, I naturally prefer creamy/lotion textures over foaming cleansers, so was super glad when I saw that this refining cleanser had a creamy texture. It feels super nice on the skin, and like a good cream cleanser, does not leave the skin feeling stripped after rinsing. I love how soft and clean my skin feels after using this cleanser! I highly recommend this cleanser to those looking for an organic and natural alternative to their current cleanser.

  35. C
    5 out of 5

    I have reeeeally been enjoying using this cleanser. It is so luxurious + has a delightful aroma. I feel like my skin is so hydrated after using this. It doesn’t strip my skin in the slightest. I find myself feeling my face more after I use this because it seems to improve my skin’s texture as well. This is definitely a major thumbs up in my book!

  36. J
    5 out of 5

    Just loving the cleanser. It’s super! Leaves your face feeling so clean & soft. I must add, the organic face washer is an absolute “Must Have” to use with the cleanser. Perfect match!

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